1. APPLICATION OF THIS NOTICE
This Privacy Policy sets out the basis upon which HD Ladelux Grup (including its subsidiaries, affiliates, and associated companies) may collect, use, disclose, or process your Personal Data through:
(a) Your use of our official website https://hdcarzone.site/ and any associated mobile applications (collectively, our “Portals”);
(b) Your participation in our Global Logistics & Delivery Program (including first-mile sourcing, international line haul, and last-mile delivery of diverse products such as apparel, books, and decor); or
(c) Your engagement with our Fulfillment Centers or network points globally.
By accessing our Portals or utilizing our logistics services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your Personal Data as described herein.
2. PERSONAL DATA WE COLLECT
We limit our data collection to information that is essential for processing orders and ensuring successful delivery. This includes:
Contact Details: Your name, delivery address, telephone number, and email address.
Transaction Records: Information about the products purchased and your order history.
Logistics Information: Shipping status, real-time tracking data, and delivery confirmation.
Payment Data: Essential billing details required to complete your purchase or process service fees.
3. COLLECTION, USE, AND DISCLOSURE
We collect your Personal Data knowingly and voluntarily to facilitate the following e-commerce and logistics activities:
Order Fulfillment: Processing your purchases and coordinating the movement of goods through our five global distribution centers.
Delivery Services: Providing tracking updates and ensuring the accurate arrival of packages at your designated address.
Customer Support: Communicating with you regarding order status, shipping inquiries, or returns.
Legal Compliance: Complying with applicable laws and regulations related to international shipping and trade.
4. SECURITY OF YOUR PERSONAL DATA
HD Ladelux Grup implements appropriate administrative, physical, and technical measures to protect your data from unauthorized access or disclosure. While no method of transmission over the internet is $100\%$ secure, we strive to periodically review and enhance our security measures to protect your information.
5. INTERNATIONAL TRANSFERS
To support our global delivery network, your Personal Data may be shared with our affiliates or third-party partners across our five international distribution centers. We take steps to ensure that all parties provide a standard of protection comparable to applicable data protection laws.
6. RETENTION AND WITHDRAWAL OF CONSENT
Retention: We retain your Personal Data only for as long as necessary to fulfill the delivery purposes or meet legal and administrative requirements.
Withdrawal: You may withdraw your consent for us to use your data at any time by contacting our Data Protection Officer. Please note that withdrawing consent for essential delivery data may prevent us from fulfilling your orders.
7. ACCESS AND CORRECTION
You have the right to request access to the Personal Data we hold about you or to request corrections to any inaccuracies. We aim to respond to such requests within thirty (30) days.
8. CONTACT US
If you have any questions regarding this policy or your data, please contact our Data Protection Officer:
Email: logistics@hdladeluxegrup.com
Address: 7201 Garden Grove Blvd, Unit D, Garden Grove, CA 92841.
9. CHANGES TO THIS NOTICE
We may revise this Privacy Policy periodically to reflect changes in our logistics operations. Your continued use of our Portals and services constitutes acceptance of these changes.
Last Updated: December 2025
